Get the most out of your BIC Platform with our Technical Services

Our experts draw on many years of experience in implementing technical projects with the BIC Platform and have already realized numerous customer requests. No matter if you want to start with the BIC Platform from scratch, need an implementation to a third party system or want to implement exclusive requirements - we are at your side and find individualized solutions according to your needs.

Our key topics in detail

With our offer in the context of technical services, we support you at any time with all questions concerning your individual topics. This is how you get the most out of your BIC Platform!

Product introduction
Successfully setting up your BIC Platform is quick and easy. Our experts provide competent assistance with technical settings and/or connections, for example, with the connection to your SSO or Active Directory. We are also happy to transfer existing processes from other tools such as ARIS®, Signavio® or ADONIS® for you.
AI Integration
Would you like to benefit from the current trend towards AI Integration and perhaps even have your own ideas? Would you like to feed your LLM with BIC information? Share your ideas with us and we will develop concepts and integration strategies with you. In this way, your AI co-pilot will also get to know the world of BIC.
Customized service packages
Enjoy the benefits of ready-made service packages at fixed and calculable costs. We import your BIC users, we generate the catalogue entries you need or we adapt the BIC email templates to your corporate design. All within the framework of proven and cost-effective service packages.
Third-party system connection
Processes do not exist in a vacuum, but rather link IT systems, corporate functions, risks, organizational structure, key figures and more. Often, this information is maintained in parallel third-party systems. Our experts help you to get a view of the 'single point of truth' even across systems and minimise multiple data maintenance.
Standardized Add-Ons
BIC Add-Ons are best practice solutions that supplement and extend standard functions in a release-proof manner. We offer solutions such as our User Management API for SCIM 2.0, the Content Connector, the Advanced Approval & Archiving Audit Trail module or our third-party system connections for LeanIX® and SAP®.
Individualization
In the BIC Platform, individualized evaluations can be implemented in MS Word, Excel or PowerPoint using the 'BIC Report Service'. In addition, it is possible to adapt some standard functionalities according to your wishes or to create new individualized services. With our agile software factory packages, we will work together to find the ideal software solution for your requirements.
CompaCare
Your individual implementation should continue to function perfectly even if interface changes are made in the BIC Platform. To ensure this, our experts check the functionality of the customizations for compatibility when updating the BIC Platform and adapt incompatibilities to the new BIC standard version right away. By this the Compatibility Care Package protects you from unpleasant surprises and at calculable annual costs.

Our experts are ready to support you

Are you looking for a partner who is always at your side and recognizes and implements your individual needs? Then you've come to the right place! Our experts ensure that your individual requirements are taken into account at every stage of BIC use. From project start to implementation and sustainable long-term support - we will find the right solution for you!

Your added value when using the BIC Platform

Convince yourself of our many years of experience and benefit from extended functions in your BIC Platform as well as a guaranteed release capability for your individual solution.

Our experience

We draw on over 20 years of experience in implementing technical projects with the BIC Platform and will find the right solution tailored to each of your individual requirements.

Flexible adjustment

Depending on your requirements, we can extend your BIC Platform with standardized best practices - BIC Add-ons (PDF). Individualization of your tool is easily possible without customer-specific customizing.

Always up to date

We ensure the release capability of your individual solution. This means that even older individual adaptations are automatically available to you again as usual after the addition of a new version.