Process Factory – Remote Services on Demand

All outsourcing services are realized for you by our BPM experts remotely in the GBTEC offices. In particular, we focus on services in and around your BIC system. On the basis of standardized and, if necessary, individualized packages, we agree on a service catalog of BPM tasks to be taken over from you. Depending on the challenges you are facing, these tasks can be done once and, for example, involve large project tasks suchs as migrations, or they can be offererd recurrently. In the latter case, we temporarily take over sub-tasks of your process management - of course, in accordance with a clearly outlined service catalog as well as predefined reaction and processing times.

With all offered outsourcing services, you benefit from the following advantages:

• Directly in your BIC system: All services can be realized directly in your application.
• Highest quality: All BPM tasks are carried out by BIC-experienced employees with university degrees.
• Remote BPM services: Tasks are executed remotely by well-trained GBTEC consultants.
• No language barrier: The service is performed in German or English, as required.
• Takeover of extensive tasks: Even large projects can be realized without major downtime.
• We think for ourselves: We keep analyzing all circumstances and contact you if necessary.
• Best practices: For our remote services, we rely on numerours best practices of our GBTEC consulting.
• Flexible expansion: Outsourcing services can be seamlessly supplemented by consultant assignments.