Terms & Conditions

Please find below GBTEC Software AG's Terms and Conditions for our successful and transparent cooperation as well as the system requirements for an optimal use of BIC software products.

Contractual Terms and Conditions

General Terms and Conditions

General Terms and Conditions for the conclusion of contracts with GBTEC Software AG

Terms and Conditions SaaS

Standard T’s and C’s for the provision of GBTEC Software AG’s BIC standard software products as software-as-a-service

Service Level Agreement – BPM SaaS

Service Level Agreement for BPM-Software of the GBTEC-Group as Software-as-a-Service

Service Level Agreement – GRC SaaS

Service Level Agreement for GRC-Software of the GBTEC-Group as Software-as-a-Service

Data Processing Agreement

Data Processing Agreement of GBTEC Software AG

System Requirements

System Requirements for BIC Process Design & Execution – SaaS

Technical system requirements for the operation of BIC Process Design & BIC Process Execution standard software

Certifications

ISO/IEC 27001:2013 Certificate of GBTEC Software AG

GBTEC Software AG is successfully certified according to ISO/IEC 27001:2013.

ISO 9001:2015 Certificate of GBTEC Software AG

GBTEC Software AG is successfully certified according to ISO 9001:2015.

Certificate for data protection management

The data protection management (DSM) and the technical and organizational measures (TOM) are regularly reviewed.

Certificate for sustainability management (ESG)

GBTEC Software AG is successfully certified according to EcoVadis ESG-Rating.

Expand your knowledge with our e-learnings on BPM & GRC.

To the GBTEC Learning Hub