Business Process Management Consulting

Often, processes are initially discussed in workshops and then modeled. Such process mapping can proceed in very different ways. Usually, the focus is on creativity methods, i.e. compiling specific knowledge in a deft way. The disadvantage of almost all of these methods is the lack of preoccupation with the final result of the workshop: a process model. Whatever has been developed in the workshops, commonly captured as physical notes on pin boards, must then be transformed into a graphic process diagram using a professional modeling tool like BIC.

Our experience: although process owners were satisfied with the results at the end of a workshop, often, they can no longer identify themselves with the transformed result, i.e. the process diagram. That is where our unique approach for standard process mapping, optimized in countless workshops, comes to bear. Our experienced consultants moderate the workshop and, at the same time, capture the process in the modeling tool - visible to all participants on the projector and fully compliant with the modeling method. What you see is what you get: process owners are part of the actual development of the processes which they have to explain and be responsible for later - of course, they are carefully introduced to process conventions, without overwhelming anyone.