Customer Journey Mapping with BIC Process Design

What this video is about

Combine customer journey design and process management to improve the customer experience: With the "Customer Journey" diagram type, you can analyze the customer's processes including all touchpoints, identify gaps and correct them.

Discover BIC Process Design

The All-In-One Business Process Management Software
Your Colleagues Willingly Work With

Only users turn good software into successful digitization. That's why our BPM software BIC Process Design focuses on intuitive work and easiest usability. Discover more about the BPM features that make our business process management software so popular with its users.

Whitepaper
With BPM to Digital Transforma­tion and Operational Excellence in 7 steps

Learn in our whitepaper how you can use business process management to lead your company from the analog working world into full automation.

Success Story
LEONI

With transparent and global process management, LEONI is entering the future stronger thanks to the BIC Platform.

Video
Optimize your processes with the market leader BIC Process Design

With BIC Process Design you will experience the latest generation of business process management. Whether you want to model, analyze, communicate or improve your operations, BIC Process Design is your best choice for next-level business process management.

Further resources on BIC Process Design

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