With BIC Platform, Knorr-Bremse releases the brakes on process management

Striving for best-in-class processes forms the basis for Knorr-Bremse's competitiveness. The company thus works continuously to optimize quality, processes and structures. In recent years, Knorr-Bremse has modeled several thousand business processes - spread across several databases in ARIS®. These processes have also been mapped in various modeling notations. Knorr-Bremse's requirement was to seamlessly transfer all processes documented in ARIS® to BIC Platform via the import function - both methodically and graphically. In addition to the large number of process models, it was also necessary to take into account that Knorr-Bremse worked with a highly customized modeling method and that the processes were modeled in up to 12 languages. Due to GBTEC's extensive experience with ARIS® migrations, the migration could be implemented in the shortest possible time without any data loss after the method mapping and corresponding test migration had been carried out.

What was needed was BPM software that could be used without lengthy training. The modeling module BIC Process Design offers numerous functions to increase the quality of modeling and to minimize the time invested in modeling. Other requirements included an attractive and intuitive process portal to communicate the process information throughout the company and a full text-based search that allows filtering of results by different dimensions. In addition, it was necessary to have the processes checked and approved with workflow support and thus to formalize the necessary process governance processes. The modular BIC Platform met all these requirements to Knorr-Bremse's complete satisfaction.